PRIVACY POLICY

1. Privacy Policy

Effective Date: April 2026
Business Name: Domino Design
Trading As: The Biz Heroes
Registered Office: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset BH16 6FA
Email: [email protected]

Introduction

This Privacy Policy explains how The Biz Heroes (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website and services.

We are committed to protecting your privacy and handling your personal information responsibly in accordance with UK GDPR and applicable data protection laws.

What Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing information

  • IP address

  • Browser and device information

  • Website usage data

  • Communication history

  • CRM and customer interaction data where relevant to service delivery

How We Collect Information

We collect information when you:

  • Complete a contact form

  • Book a consultation

  • Request a demo

  • Purchase a subscription

  • Interact with our website

  • Use our platform services

  • Contact support

We may also collect data through cookies and third-party integrations.

How We Use Your Information

We use your data to:

  • Provide services

  • Manage subscriptions

  • Deliver onboarding and support

  • Process payments

  • Improve our services

  • Communicate important updates

  • Comply with legal obligations

  • Prevent fraud and misuse

We do not sell your personal data.

Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contract performance

  • Legitimate interests

  • Legal obligations

  • Consent (where required)

Third-Party Providers

We may use trusted third-party providers including:

  • GoHighLevel

  • Stripe

  • Twilio

  • Mailgun

  • Payment processors

  • Analytics providers

  • Hosting providers

  • Communication platforms

These providers may process data on our behalf in accordance with their own privacy policies.

Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Where accounts are cancelled, data may be deleted after a reasonable retention period.

Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Rrestrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where applicable

Requests can be made via email.

Data Security

We take reasonable technical and organisational measures to protect your personal data.

However, no system can guarantee absolute security.

Contact

For privacy-related requests:

The Biz Heroes
Email: [email protected]
Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset BH16 6FA

Copyright 2026. The Biz Heroes . All Rights Reserved. Go High Level Reseller