how the biz heroes system works

Traffic, Leads, Loyalty, Automation, all working together - without hiring more staff

The Hidden Problem – Poor Lead Management for Small Businesses

Missed calls, unread messages and delayed follow-ups, create lost revenue when your business lacks a clear lead management system and structured customer follow-up process.

Business Growth Starts With Better Systems

With the right business automation systems in place, your business becomes more organised, responsive and built for consistent long-term growth.

Step 1: Local SEO and Lead Generation

Improve visibility across Google, local SEO and digital marketing channels, so more ideal customers can find your business and generate high-quality enquiries online.

Step 2: Capture Every Lead and Opportunity

Capture every enquiry from calls, forms, messages and website traffic, using a complete lead capture system, so no potential customer gets missed.

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Step 3: Marketing Automation and Faster Follow-Up

Use marketing automation, instant replies and automated follow-up systems, to respond faster, improve customer experience and reduce manual admin work.

Step 4: Convert Leads Into Paying Customers

Improve conversions with better follow-up, stronger communication and a structured CRM for small businesses, designed to turn enquiries into sales.

One System, Total Control – Your Business on Autopilot

Manage leads, automation, customers, bookings and growth, from one central business growth platform built for small business success.

We partner with GoHighLevel

One complete system to attract leads, convert customers and build long-term business growth.

Meet Leads Hero

Your central hub for managing leads, customers and sales

Leads Hero brings all your contacts, conversations and opportunities into one simple system — helping you organise new leads, track customer activity and turn enquiries into revenue.

Instead of juggling spreadsheets, emails and multiple tools, Leads Hero gives you a single place to manage relationships and move deals forward.

STEP 1: ATTRACT THE RIGHT AUDIENCE

Search Hero improves your visibility across Google, local search and AI-powered search platforms so the right customers can find your business first.

Better rankings create more traffic, more enquiries and more opportunities to grow.

STEP 2: CAPTURE EVERY OPPORTUNITY

Leads Hero ensures every missed call, website form, message and enquiry is captured automatically and moved into your sales pipeline.

No lead gets missed. Every opportunity gets followed up.

STEP 3. AUTOMATE FOLLOW UP

AI Hero uses instant SMS, email automation and lead nurturing workflows to respond faster, improve conversions and reduce manual admin.

Faster responses help turn more leads into paying customers.

STEP 4: CONVERT LEADS INTO CUSTOMERS

Client Hero helps you manage conversations, appointments, follow-up and customer relationships in one simple CRM built for small business growth.

Better systems create stronger conversions and more repeat sales.

ONE SYSTEM - TOTAL CONTROL

Instead of juggling spreadsheets, disconnected tools and manual follow-up, your business gets one streamlined growth system built for speed, visibility and control.

From traffic → leads → automation → loyalty, everything works together.

THE ULTIMATE GROWTH SYSTEM

Search Hero drives traffic
Leads Hero captures enquiries
AI Hero automates conversations
Client Hero builds loyalty

Together, they create your complete small business growth system—built to attract, convert and retain customers - on autopilot.

the biz heroes system

Everything your business needs to attract, convert and retain customers

Search Hero

Get found by more customers

Improves visibility so the right customers discover your business first.

Explore this Hero

Leads Hero

Turn enquiries into customers

Captures leads and converts website traffic into real sales opportunities

Explore this Hero

Ai Hero

Save time with automation

Responds instantly, qualifies leads and automates follow-up with AI

Explore this Hero

Client Hero

Keep customers coming back

Builds loyalty, repeat business and long-term customer value.

Explore this Hero

what happens after you choose your plan?

Simple onboarding. Fast setup. Your full system live in 7–10 days.

We make the process easy—so you can focus on running your business, while we build everything for you.

STEP 1

Choose Your Plan

Select the package that best fits your business goals.

Most businesses choose the Growth plan

Pay your setup fee and setup your monthly subscription.

STEP 2

Complete Your Onboarding

We’ll send you two simple onboarding and SmartSite surveys.

These help us understand your business and how you want your system to work.

No technical knowledge required

STEP 3

We Build Your System

Using your information, we'll configure your CRM and build your automations, forms, pipelines and SmartSite—all based on your particular industry and needs.

Everything is done for you.

STEP 4

Launch & Start Growing

Within 7-10 days, your full system will go live—ready to capture leads, automate follow-up and help your business grow without the usual manual workload.

Your monthly subscription starts 30 days after purchase.

Ready to get your system built and working for you?

We’ll handle the setup, automation and optimisation—so you can focus on running your business.

No long-term contracts · Cancel anytime with 30 days’ notice

Most businesses choose our Growth plan at £397/month

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watch the demo

See plans and Pricing

STILL NOT SURE?

30 DAY RISK FREE GUARANTEE

Simple Set-up | No Complexity | No Long-Term Lock-In

We’re confident you’ll love what our system can do for your business. That’s why we offer a simple satisfaction guarantee. If you’re not happy within the first 30 days, just let us know and we’ll cancel your subscription* — no hassle, no hard feelings. It’s completely risk-free, so you can focus on growing your business with confidence.

*Set-up fee is non-refundable

STILL GOT QUESTIONS?

Frequently Asked Questions

What exactly does The Biz Heroes do?

The Biz Heroes helps businesses with one connected system for lead capture, follow-up, bookings, reviews and client communication.

Instead of juggling multiple disconnected tools, we help you run everything from one simple growth system powered by GoHighLevel.

This also includes your own SmartSite — a high-converting website that can be used as your main business website, or as a dedicated lead capture tool for specific offers, campaigns, and enquiries.

Is this just another CRM?

No.

A CRM is only one part of the system.

The Biz Heroes combines CRM, automation, missed-call text back, review generation, booking systems, follow-up workflows, reporting, lead reactivation and a SmartSite, into one complete operating system for your business.

Your SmartSite helps capture leads, book appointments and convert enquiries while the automation system handles everything that happens next.

What is a SmartSite?

A SmartSite is your business website built for conversion—not just appearance.

It can be used as your main website or as a dedicated lead generation tool for a specific service, campaign, or offer.

Unlike a standard brochure-style website, your SmartSite is designed to capture leads, trigger automation, improve follow-up, and help turn visitors into paying customers. It works directly with your CRM and automation system, so everything stays connected.

How does the setup process work?

First, you choose the plan that fits your business.

Then we complete onboarding so we can understand your current process and then we build your system around how your business wins customers. Depending on the plan you have chosen, this include setting up your SmartSite, CRM, automation workflows, follow-up systems and review generation process.

Once everything is ready, we launch the system and help you start using it properly.

How long does setup usually take?

Most businesses can begin implementation quickly after onboarding.

The exact timeline depends on your current systems, business complexity and the level of automation required, but the goal is always fast deployment with minimal disruption.

This includes both your SmartSite setup and your automation system launch

Do I need technical knowledge to use this?

No.

We build the system for you and guide the setup.

You do not need to become a CRM expert, website developer, or learn complicated software.

The goal is to make your business easier to run—not harder

Will this work for my type of business?

If your business relies on leads, enquiries, bookings, consultations, reviews and follow-up to grow—this system is likely a strong fit.

It works especially well for trades, clinics, professional services, agencies, property businesses and customer-facing service businesses.

If your business needs a stronger website and better lead handling, the SmartSite + automation system is especially powerful

What if I already have a website?

That's completely fine.

Your SmartSite can replace your current website or work alongside it as a dedicated lead capture tool for specific campaigns, offers, or services.

Many businesses keep their main website and use the SmartSite purely for higher-converting lead generation.

Can this help me get more Google reviews?

Yes.

We build automated review request workflows that help you collect more positive reviews without manually chasing customers.

More reviews create stronger trust and better local visibility, while your SmartSite helps convert that trust into new enquiries

What happens if a lead goes cold?

We use automated follow-up and lead reactivation campaigns to bring old opportunities back into your pipeline.

Many businesses are sitting on months—or years—of lost revenue inside old leads that were never properly followed up.

This system helps recover them automatically

Do I need more leads for this to work?

Usually, no.

Most businesses don't have a lead problem—they have a follow-up problem. Improving response speed, conversion, retention, and review generation often creates stronger growth than simply buying more leads.

Your SmartSite also helps improve lead quality and conversion from the traffic you already receive

Is there a contract?

We focus on making the system valuable enough that you'll want to stay—not because you're forced to.

Specific terms depend on your chosen plan, but transparency and simplicity are always part of the process.

What if I'm not happy with the system?

We offer a 30 Day Risk Free Guarantee on your ongoing subscription, so you can move forward with confidence.

If you decide the system is not the right fit within the first 30 days, simply let us know and we'll cancel your monthly subscription—no hassle, no unnecessary friction. If you decide to leave after the platform is launched, we will require 30 days' notice.

Your initial setup investment is non-refundable, as this covers the substantial work involved in building your SmartSite, CRM configuration, automation workflows, integrations and full system setup tailored specifically to your business. This includes strategy, implementation, testing and launch preparation completed during onboarding.

We believe in being transparent from day one—because building your growth system properly requires real work, not just access to software.

Our goal is simple: create a system valuable enough that staying feels obvious